Privacy policy

Last updated: September 24, 2026

At Nova Bloom, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, place an order, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with our store, we may collect:

Your name, email address, phone number, billing address, and shipping address
Order, payment, return, and transaction information
Account details and preferences
Information you provide when contacting customer support
Device, browser, IP address, and website usage information
Information collected through cookies and similar technologies

Payment information may be processed by Shopify and other authorized payment providers.

How We Use Your Information

We may use your information to:

Process and deliver your orders
Process payments, returns, and exchanges
Provide customer support
Manage your account and preferences
Improve our website, products, and shopping experience
Prevent fraud and maintain website security
Send promotional communications where permitted
Comply with legal and regulatory requirements

You can unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.

How We Share Information

We may share necessary personal information with trusted third parties that help us operate our business, including:

Shopify
Payment processors
Shipping and fulfillment providers
Website and technology service providers
Customer support providers
Marketing and analytics providers

We may also disclose information where required by law, to protect our legal rights, prevent fraud, or in connection with a business transaction.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage, improve your experience, and support advertising and analytics.

You may be able to manage cookies through your browser or device settings.

Data Security

We take reasonable measures to protect your personal information. However, no website, online service, or electronic transmission can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Request a copy of certain information
Opt out of certain marketing communications

Some rights may be subject to applicable laws and verification requirements.

Children's Privacy

Our services are not intended for children under the applicable age of majority. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can review the request.

Third-Party Links

Our website may contain links to third-party websites or services. Nova Bloom is not responsible for the privacy, security, or content practices of websites that we do not control. We recommend reviewing their privacy policies before providing personal information.

International Data Transfers

Your information may be stored or processed outside your country of residence through Shopify or other service providers. Where required, appropriate legal safeguards may be used for international data transfers.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, or legal requirements. Any updated version will be posted on this website with a revised Last updated date.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Nova Bloom
Street No. 6, Sector D-17
House #25, Islamabad 18250
Pakistan

Email: support.novabloom@gmail.com